24/7 storm response · Hartford County
Tree down? Start here.
What to do in the first hour, who to call first, and how to get the tree off the house — day or night.
Live · National Weather Service · Hartford County
Checking for weather alerts…
01The first hour
Safety first, then the tree.
- 01
Stay clear of wires.
Treat every wire as live, including anything a wire is touching. If a line is down or anyone is hurt, call 911, then Eversource at 800-286-2000.
- 02
Get everyone out from under it.
If a tree is on the house, keep people out of the rooms beneath it. Trees and limbs can shift after they land.
- 03
Take photos before anything moves.
Photograph the tree, the damage and the area around it from a safe distance. Your insurance company will want them.
- 04
Call your insurance company.
If a tree hits your house or another insured structure, standard homeowners policies generally cover the damage and part of the removal — check your policy.
- 05
Call JLO — 24/7.
Don't cut a tree that's resting on a house or under tension yourself. Call or text a photo and we'll tell you what happens next.
860-938-5809
Sources: Eversource numbers via FOX61 (opens in a new tab) · insurance: Insurance Information Institute (opens in a new tab)
02Before the next storm
Look up while it's calm.
Most trees that come down in a storm showed a warning sign first.
- Dead or hanging branches over the roof, driveway or bedrooms
- Trees leaning toward the house, or soil lifting at the base
- Cracks in trunks or big limbs, and mushrooms at the base
- Limbs growing into wires — leave those to the professionals
→Next step
Tell us about the tree.
Free estimates. We do our best to respond within 24 hours.
- 01Request a quoteCall or text 860-938-5809, or send the quote form. We do our best to respond within 24 hours.
- 02Free estimateWe review the trees and the site and give you a free quote for the work.
- 03Professional tree workThe crew brings the right setup for the job — spider lift, climbers, bucket truck or crane.
- 04Clean-upWood and debris are cleaned up before we leave, so your yard is ready to use.
Estimate request
Free · no obligation